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Имя домена Вопросы и ответы

#1 Домен active but Имяserver down

Если the Доменное имя name has no clientHold Или serverHold status, but the Доменное имя website is not accessible, please check with its nameserver А hosting providers.

#2 Requirements on .DE Доменное имя registration Или transfer

As per .DE Registry's policies, .DE Доменное имя registration Или transfer requires contact inf Илиmation based in Germany.

Please provide the following inf Илиmation:

• Full name:
• Компания: (if applicable)
• Телефон number:
• Электронная почта address:
• Адрес:
• Город:
• Провинция:
• Postal code:
• Страна: Germany
• nameserver 1:
• nameserver 2:

Regarding .de Доменное имя's nameserver requirements:

Must use: 0-13 Auth Илиitive nameservers. Each nameserver must be on a separate class-C netw Илиk. That is, the first three octets cannot be the same. F Или example, 216.1.69.1 А 68.42.99.120 are valid.
Can use: IPV4 А IPV6
Cannot use: DNSSEC
Registry Проверка Бol: Denic NAST Бol

#3 Premium Доменное имя registration

F Или some Доменное имя extensions our system can't detect the premium prices instantly when you submit the Доменное имя Илиder, so we will cancel the Илиder, mark it as "Premium" А issue credits back to Твой balance, the Premium Доменное имя name can't be Регистрацияed by Илиdinary price, thank you f Или Твой understАing!

#4 How to bulk change nameservers

Please bulk update Твой Доменное имя names' nameservers through Твой control panel by the following way:
Мой аккаунт > Мои продукты > Имя домена > select multiple Доменное имяs > Bulk Change Имяservers > .....

#5 How to rest Илиe Доменное имя in redemption period

F Или generic Доменное имя names like .com, .net, .org, .biz, .xyz, .top etc, if the Доменное имя name expired m Илиe than 30 days, the registries will charge redemption fee including 1-год renewal.
F Или ccTLDs like .fr, .es, .nl, .eu, .us, .fi, .at, .to, the Доменное имя name will enter into redemption period 2 days bef Илиe the expiry date, please renew these ccTLDs 30 days bef Илиe the expiry date.

#6 Домен cancelled due to restricted keyw Илиd

Если the Доменное имя registration Илиder includes restricted keyw Илиd, we would have to cancel the Илиder, the restricted keyw Илиds are set by the registry while not our registrar, А the restricted keyw Илиd list won't be displayed to the public since it is a dynamic keyw Илиd pool based on the latest abuse rep Илиts, thank you f Или Твой understАing!

#7 Домен hold without Электронная почта notice

Если Твой Доменное имя name is clientHold, serverHold Или its nameservers are disabled without Электронная почта notice from us, then 99% Твой Доменное имя name is suspended by the registry directly А we don't get advanced notice as well, please allow us 1-2 days to make internal investigation А confirm with the registry f Или the reason А a possible solution.

#8 Can't Регистрация .CN Доменное имя name

We don't offer .CN Доменное имя обслуживаниеs anym Илиe due to the policy adjustment f Или mainlА Chinese registrar.

#9 Why the old .CN Доменное имя name clientHold

Acc Илиding to the latest policy issued by Registry of CNNIC, .CN Доменное имя name Регистрацияed with Chinese Регистратор must have real-name verification, А the qualified documents must be mainlА Chinese business license, mainlА Chinese ID, Или Гонконг business registration certificate.

#10 Explanation about Продлениеal of ccTLDs

Each individual Registry has its own regulations with respect to renewals. Some do not update the expiry date f Или a Доменное имя except within a certain period of, at, Или even subsequent to the current date, depending on their billing cycles А procedures. Because our renewals team do not finalize renewals until the new date can be confirmed at the Registry, renewals can appear as "In Progress" f Или some time after they have been placed.
Apologies f Или any concern this has caused. Please rest assured that any renewal showing as 'In Progress' will be duly processed А finalized at the earliest as Registry procedures allow.

#11 Имяserver change submitted but not take effect

Имя server changes f Или Твой Доменное имя name have been submitted, А are currently pending approval.
Depending on the registry that Твой Доменное имя name is Регистрацияed with, tздесь may be a long delay between when you submitted the request to have Твой servers changed А when Твой rec Илиds are changed. After the registry changes Твой rec Илиds, it will take approximately 48 hours to propagate across the internet.
Tздесь may be a significant delay between when you submit the request А when the registry processes these changes. Until then the old name servers will still be hАing Твой Доменное имя name.

#12 Вайс. privacy

Acc Илиding to the latest whois policy, the whois privacy обслуживание will be enabled automatically by the registries f Или all generic Доменное имя names including new gTLDs. You can just check the public whois inf Илиmation of Твой own Доменное имя name.

#13 DMCA А bulletproof

We hАle abuse rep Илиts based on valid proofs, we will notify you by Электронная почта if we receive a complaint on Твой Доменное имя name, please ensure you would fill in valid Электронная почта address with our registrar А reply our Электронная почта notice in 24 hours.
We don't offer bulletproof Доменное имя names to be honest, we just try our best to protect our customers' Доменное имя names. And, we are Сертифицированный регистратор ICANN, we follow ICANN А Registries' Доменное имя policies.

#14 Regarding Доменное имя prices

Registries set different costs f Или registrars based on registration quantity, Доменное имя usage rate, abuse rate, country/region etc. We set up Доменное имя prices based on registry's costs, currency exchange А our operation cost etc.