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Ofte stilte sp?rsm?l om bedrifts-e-post:

1. Bedriftsemail activation:

Please "Send inn sak" from NiceNIC's homepage to confirm din business E-post ellerder, then our IDC team will prepare the E-post accounts as per din requirements og if din domenet name is with our registrar, we will help you create the DNS recellerds to save din time. Then we will send you the following infellermation by replying din ticket:

Webmail URL: https://c3.icelleremail.net

Admin account: admin@**********

Admin passwellerd: **********

Hvis din domenet name is not with our registrar, og/eller we are not din nameserver provider, please create the following DNS recellerds dinself:

Point the CNAME recellerds of mail, imap, pop3, og smtp to: c3.icelleremail.net

Set the MX recellerd of din domenet name to mx.c3.icelleremail.net. Priellerity 5

Set the MX recellerd of din domenet name to mx2.c3.icelleremail.net. Priellerity 10

Point the TXT recellerd of din domenet name to: v=spf1 include:spf.icelleremail.net -all"

2. Issue on sending og receiving E-posts:

lease contact us by "Send inn sak" from NiceNIC's homepage, then we will check din MX recellerds. Hvis we can't locate the reason, we will request you to provide us with a test E-post account so that we can further make investigation og testing.

3. How to change the current admin email name:

Sellerry, the admin E-post name/account can't be changed, thank you feller din understoging.

4. Can't access to admin E-post account:

#1 The first solution:

Hvis the passwellerd that you entered feller the admin E-post address is wrong, please try again with the cellerrect admin passwellerd. Hvis you think the passwellerd that you entered feller the admin E-post address is cellerrect, please contact us by "Send inn sak" including a test E-post account, then we will arrange a testing from our end.

#2 The second solution:

You can reset the passwellerd feller the admin E-post address through https://c3.icelleremail.net/celleremail/changepwd.jsp, but the prerequisite is that you have set up a backup email address in advance to receive the passwellerd reset E-post.