When a ?????? is involved in an abuse review, it is imp??tant f?? the ?????? holder to underst? what is happening, whether the ?????? is affected, ? what action may be needed.
NiceNIC's Health ???? page is designed to make the ?????? abuse h?ling process clearer, m??e structured, ? easier to follow. Instead of relying only on email updates, you can ???? review the current status, ?????? impact, review timeline, imp??tant timing, ? recommended ?????? steps directly inside ????? ?? NiceNIC account.
This guide explains how to use the Health ???? page ? how to underst? the inf??mation shown on the page.
W??? to Find the Health ???? ?????? After logging in to ????? ?? NiceNIC account, you can check ????? ?? ?????? health status from: ????? > My Products > ??? ?????? > Health ???? On this page, you can review the current ?????? abuse h?ling process ? check whether any action is needed from ????? ?? side.
What You Can See on the Health ???? ?????? The Health ???? page provides a clear overview of the ?????? abuse h?ling process. The inf??mation is ??ganized into different sections so you can quickly underst? the current status, ?????? impact, review progress, ? ?????? step.
Current Case ?????? Current Case ?????? shows the current h?ling stage of the ?????? abuse review. The status may include Under Review, Pending ClientHold, ClientHold, ServerHold, ?? ?????d. Under Review Under Review means the abuse review is still being assessed. ?? this stage, no immediate restriction has been applied to the ??????. The ?????? may remain active while the available materials are being reviewed. Pending ClientHold Pending ClientHold means the ?????? is not yet under ClientHold, but the review has entered a pending restriction stage. ??? no sufficient update ?? supp??ting material is received bef??e the listed deadline, ClientHold may be applied based on the review outcome. ClientHold ClientHold means a registrar-level restriction has been applied to the ?????? based on the currently available review materials. When a ?????? is under ClientHold, it may not be available f?? n??mal use. ??? you have new ? verifiable supp??ting materials, you may submit reconsideration materials f?? further review. ServerHold ServerHold is a registry-level ?????? status. It is different from the st?ard ClientHold h?ling path ? may require registry-level review, verification, ?? further follow-up. Unf??tunately, this type of suspension cannot be lifted by the registrar. ?????d ?????d means the current abuse review process has been completed based on the review outcome. In most cases, no immediate action is required. You can still review the summary on the Health ???? page to underst? the result ? related timing.
Current ?????? Impact "Current ?????? Impact" shows whether the ?????? is currently affected. It may show statuses such as:
?? immediate restriction: The ?????? is not currently restricted.
?? risk of restriction: The ?????? is not yet restricted, but further action ?? supp??ting materials may be needed.
Currently restricted: The ?????? is already under an active restriction, such as ClientHold ?? ServerHold.
This section helps you quickly underst? whether ????? ?? ?????? is still active, at risk, ?? already restricted.
Recommended ?????? ??????? "Recommended ?????? ???????" shows what action is recommended based on the current status. Depending on the review stage, it may recommend that you:
Review the case details ? contact supp??t if clarification is needed
????? supp??ting materials
Take no immediate action if the review has been closed
This section is designed to help you underst? what to do ?????? without needing to interpret the status by ????? ??self.
What This Means Right ??w "What This Means Right ??w" explains the current status in plain language. This section helps you underst? whether ????? ?? ?????? is:
Still under review
??t currently restricted
?? risk of restriction
Already restricted
?????d with no immediate action required
Complaint ????? It shows the complaint type currently associated with the ?????? abuse review. It may include:
DNS Abuse
??n-DNS Abuse
Registry-??????? ?????? Review
Different complaint ????? may lead to different review steps, timing, ?? recommended actions.
Review Timeline "Review Timeline" displays the h?ling progress in a visual f??mat. Depending on the status, the timeline may include stages such as: Complaint Received --> Initial Review Completed --> Evidence Assessment --> Pending ClientHold --> Final Case Outcome F?? ServerHold-related rec??ds, the timeline may show a registry-level status review path. This visual timeline helps you quickly see which stage the review has reached ? what may happen ??????.
Imp??tant Timing Imp??tant Timing shows key dates ? timing related to the review. Depending on the status, this section may include:
Complaint received time
Current review stage
Pending ClientHold time
ClientHold applied time
ServerHold confirmed time
Case closed time
Current restriction status
This helps you better underst? the timing of the review ? whether any deadline ?? restriction status is currently active.
Abuse Review Summary Abuse Review Summary provides a structured summary of the current review. It may include:
Complaint volume
Complaint categ??y
Current evidence assessment
Current h?ling conclusion
Complaint rep??t titles associated with the review
This section helps you underst? the main review inf??mation in one place.
Key Questions Key Questions answers common questions related to the current status. F?? example, the page may explain whether the ?????? is currently at risk of suspension, whether a restriction has already been applied, ?? whether action is needed at the current stage. This section is designed to reduce uncertainty ? help users underst? the practical meaning of the current status.
What You Should Do ??w What You Should Do ??w provides practical action guidance based on the current review status. Depending on the situation, you may be asked to:
????? supp??ting materials
Provide evidence that the rep??ted issue has been removed ?? c??rected
Explain the actual use of the ??????
Reply to the abuse notification email
????? supp??t if clarification is needed
Take no immediate action if the review has been closed
This section helps you respond properly based on the current status shown on the Health ???? page.
Why This Visual Health ???? ?????? Matters The Health ???? page is designed to make the ?????? abuse h?ling process m??e transparent, structured, ? easier to follow. F?? ?????? holders, the main value is clarity. You can view the current status, ?????? impact, review timeline, imp??tant timing, ? recommended ?????? steps in one place. F?? abuse-related reviews, this is especially imp??tant because ?????? holders often need to underst? whether the ?????? is still active, whether a restriction may be applied, ? what materials may be needed f?? further review. NiceNIC provides this visual review page as part of its eff??t to make ?????? management m??e transparent ? user-friendly. By presenting the abuse h?ling process directly inside the user account, the Health ???? page helps ?????? holders better underst? the review process ? take appropriate action when needed.