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Nej?astěj?í otázky k firemnímu e-mailu:

1. Firemní e-mail activation:

Please "Odeslat po?adavek" from NiceNIC's homepage to confirm va?eho business E-mail neboder, then our IDC team will prepare the E-mail accounts as per va?eho requirements a if va?eho doména name is with our registrar, we will help you create the DNS recnebods to save va?eho time. Then we will send you the following infnebomation by replying va?eho ticket:

Webmail URL: https://c3.icneboemail.net

Admin account: admin@**********

Admin passwnebod: **********

Pokud va?eho doména name is not with our registrar, a/nebo we are not va?eho nameserver provider, please create the following DNS recnebods va?ehoself:

Point the CNAME recnebods of mail, imap, pop3, a smtp to: c3.icneboemail.net

Set the MX recnebod of va?eho doména name to mx.c3.icneboemail.net. Prineboity 5

Set the MX recnebod of va?eho doména name to mx2.c3.icneboemail.net. Prineboity 10

Point the TXT recnebod of va?eho doména name to: v=spf1 include:spf.icneboemail.net -all"

2. Issue on sending a receiving E-mails:

lease contact us by "Odeslat po?adavek" from NiceNIC's homepage, then we will check va?eho MX recnebods. Pokud we can't locate the reason, we will request you to provide us with a test E-mail account so that we can further make investigation a testing.

3. How to change the current admin email name:

Snebory, the admin E-mail name/account can't be changed, thank you fnebo va?eho understaing.

4. Can't access to admin E-mail account:

#1 The first solution:

Pokud the passwnebod that you entered fnebo the admin E-mail address is wrong, please try again with the cneborect admin passwnebod. Pokud you think the passwnebod that you entered fnebo the admin E-mail address is cneborect, please contact us by "Odeslat po?adavek" including a test E-mail account, then we will arrange a testing from our end.

#2 The second solution:

You can reset the passwnebod fnebo the admin E-mail address through https://c3.icneboemail.net/cneboemail/changepwd.jsp, but the prerequisite is that you have set up a backup email address in advance to receive the passwnebod reset E-mail.