At NiceNIC, we prioritize transparency, compliance, and a commitment to a secure online ecosystem. Recent events have underscored the importance of continuous improvements to our cybersecurity and abuse mitigation efforts. We want to take this opportunity to openly address concerns, update the public on the measures we have taken, and reaffirm our dedication to creating a healthier and more transparent internet environment for all users.

Acknowledging Criticism and Strengthening Transparency

First and foremost, we would like to extend our sincere gratitude to PhishDestroy and all other institutions and professionals dedicated to internet security for their ongoing efforts to improve global cybersecurity. We deeply value freedom of speech and welcome constructive criticism. It is only through open dialogue and cooperation that we can collectively promote a safer online ecosystem.

We understand that some of our past actions have led to concerns, and we accept responsibility for any shortcomings. We are committed to learning from these incidents and ensuring that we meet the highest standards of compliance and security moving forward. This article is part of our ongoing effort to foster transparency, rebuild trust, and address public concerns.

Recent Upgrades and Measures

API Integration and Anti-Abuse Capabilities

In the last few months, we’ve made significant strides in improving our abuse detection and mitigation systems. Our most recent update is the integration with PhishDestroy’s API, set to complete this week. This integration will allow us to provide real-time risk scoring, enabling more effective identification of potential abuse. Additionally, our integration with NetBeacon and Netcraft’s abuse monitoring systems, completed six months ago, strengthens our oversight and response capabilities.

These integrations help us remain vigilant against fraud and malicious activity, ensuring that our services are aligned with global security standards. To date, these upgrades have allowed us to enhance our abuse detection accuracy by over 30%, significantly reducing response times.

Enhanced Data Transparency and Public Oversight

Transparency remains at the core of our commitment. We have strengthened the integration of data from NiceNIC abuse detection systems with NetBeacon, Netcraft and NiceNIC’s internal monitoring, making these records available to the public. We encourage experts, regulatory bodies, and the general public to actively participate in oversight, providing valuable feedback that will allow us to continuously improve our operations.

Additionally, we are exploring the creation of weekly/ monthly/ quarterly transparency reports that will outline the most recent abuse cases, the actions we have taken, and the outcomes. This will not only showcase our efforts but also provide stakeholders with clear insights into how we handle such incidents.

Upgraded Abuse Mitigation Mechanisms

Our abuse mitigation strategies have been bolstered by technical and policy improvements. Abuse reports are now handled with greater efficiency, and we are committed to addressing all reports in a timely manner. In fact, our abuse resolution times have decreased by 25% in the last six months, ensuring that users face minimal disruption. We want to assure our users that we are dedicated to maintaining a safe and secure online environment.

Clarifying the “Network Fraud” Statement and Recent Events

January 10, 2026, an imposter’s Twitter account posted a statement that shocked the cybersecurity community: "We are not against scamming... we are here to make cash." This misleading and malicious content was posted under the guise of our official Twitter account, @nicenic_net. We immediately reported the account to X.com (Twitter), leading to its suspension. We deeply regret this incident and want to make it clear that this message was not from NiceNIC, please refer to NiceNIC's Official Statement Regarding Unauthorized Social Media Impersonation.

We are strengthening our monitoring of social platforms to prevent similar incidents and ensure that any fraudulent activity is swiftly addressed. All relevant records and the steps taken to resolve this issue have been made publicly available for full transparency.

December 2025: Trust Wallet Theft Case

In December 2025, NiceNIC was involved in the $8.5 million Trust Wallet theft case, which involved the domain metrics-trustwallet[.]com. Upon receiving abuse complaints about the domain, we took immediate action and deactivated it within 48 hours. We want to assure the public that all records of this incident, including WHOIS data and the steps taken to deactivate the domain, have been fully disclosed. As an ICANN-accredited registrar, we are bound by industry regulations and take swift action to address any abuse that threatens the safety of the internet ecosystem.

NiceNIC is aware of online discussions linking our name to a third-party website using terms such as “offshore,” “bulletproof,” or “DMCA ignored.” We confirm that this website has no affiliation with NiceNIC. As an ICANN-accredited registrar, we operate in full compliance with applicable laws and industry regulations and do not provide or support such services. The unauthorized use of the NICENIC brand in this context is misleading, and our legal team is taking appropriate action to protect our reputation and rights. For more information on this, please refer to the following clarification: NiceNIC's Official Clarification Regarding False Claims.

We understand that such events can shake public trust, but we want to reassure all our stakeholders that we are fully committed to following all regulatory frameworks to mitigate harm to users and the broader ecosystem.

Collaborating for a Safer Internet: PhishDestroy Investigation and Cybercrime Exposure

We take PhishDestroy’s investigation and its revelations about cybercrime risks seriously. We are grateful for their efforts and acknowledge the importance of their findings. At NiceNIC, we remain committed to collaborating with PhishDestroy and other cybersecurity organizations to combat online fraud and abuse.

Our commitment to improving the security of our services is unwavering. We have learned valuable lessons from the recent incidents and are actively implementing internal upgrades to minimize abuse and security risks moving forward. We will also continue to share our data with trusted security agencies, allowing for greater oversight and faster response times. This collaborative effort will help improve overall security across the industry.

Strengthening Internal Processes and Employee Engagement

While our technical upgrades are vital, we also recognize that our employees play a crucial role in maintaining security and compliance. Therefore, NiceNIC has launched a comprehensive training program to enhance our staff's ability to identify and respond to abuse. This training will include real-world abuse case studies, which will help staff better understand potential risks and how to mitigate them effectively.

To further enhance transparency, we will start publishing weekly/ monthly/ quarterly reports that detail abuse cases, actions taken, and the results. This initiative aims to provide the public with clear insights into how we handle abuse, ensuring that our practices are both transparent and accountable.

Looking Ahead: Next Steps

Strengthening Industry Collaboration

We will continue to strengthen our collaboration with ICANN and other relevant organizations to promote compliance and transparency across the domain registration industry. By sharing information and resources with other registrars and security bodies, we can create a safer digital ecosystem for everyone.

Enhanced Abuse Mitigation Mechanisms

We will continue to accelerate NiceNIC abuse handling efforts. This includes refining our internal workflows, incorporating new AI-driven detection systems, and increasing the speed of our response to abuse reports.

Opening More Data to the Public

We will continue to openly share abuse-related data and cases. As part of our ongoing commitment to transparency, we will enhance the format and detail of these reports, ensuring that the entire internet community can actively participate in oversight and improvement.

Our Commitment to Transparency and Accountability

At NiceNIC, we are committed to improving platform compliance through transparency, and we invite the public to hold us accountable. Our goal is to continuously enhance the quality of our services and provide a safer, more reliable online environment for all users. We welcome feedback, suggestions, and oversight, and we will continue to improve our processes to ensure a secure and healthy internet ecosystem for all. Thank you for your attention and support as we work together to strengthen online security and maintain the trust of our global community.

Invitation for Public Supervision and Cooperation

We firmly believe that transparency and cooperation are essential to creating a healthier and safer internet. We will continue to foster partnerships within and outside the industry to protect every user's interests. Together, we can ensure the protection and safety of the digital world.