1. Unable to connect via E-Mail client via IMAP or SMTP:
When adding an email address in Ihr E-Mail client, i.e. iPhone, please firstly ensure you would fill in "c3.icoremail.net" for both the SMTP und IMAP email server. And secondly, please generate a password for the E-Mail client separately by the following way:
Einloggen to Ihr email account via "https://c3.icoremail.net/", select "Settings" in the left navigation bar, then choose "Generate Specific Passwort".


2. How to set the general configuration when using Outlook, Foxmail or other third-party clients?
Common configurations are as follows:
|
Protocol type |
Server address |
Default port |
Default port Encryption port (SSL) |
|
SMTP |
according to the actual address |
25 |
465 |
|
POP |
according to the actual address |
110 |
995 |
|
IMAP |
according to the actual address |
143 |
993 |
|
PUSH |
according to the actual address |
80 |
443 |